Refund Policy

Last updated October 11, 2026

14-day refunds

If you change your mind, you can request a full refund within 14 days of your purchase or renewal date. Refunds are processed by our payment provider and Merchant of Record, Paddle, back to your original payment method.

How to request a refund

Visit paddle.net and look up your order using the email on your receipt, or email Durrelltl@gmail.com and we will help.

Cancelling is different from a refund

• Cancellation stops future renewals. You can cancel anytime from My Profile.
• Access after cancelling: Premium stays active through the end of the period you already paid for, then your account returns to Free. Cancelling alone does not refund the current period.
• Refund requests return your payment. If a refund is issued, Premium access for that payment ends.

Failed payments

If a renewal payment fails, Paddle retries it. Premium stays available for up to 5 days after the payment becomes past due. If payment still hasn't gone through after that, Premium pauses until the payment succeeds. A failed payment is not a charge, so there is nothing to refund.

See also Paddle's refund policy. Questions: Durrelltl@gmail.com.